Privacy Policy

Welcome to Plashed, and thank you for trusting us with your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website plashed.shop.

Personal Information We Collect

When you use our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the individual pages or products that you view, what websites or search terms referred you to our site, and how you interact with the site. We call this “Device Information”.

We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels.

When you make or attempt to make a purchase through plashed.shop, we collect information you provide, including your name, billing address, shipping address, payment information, email address, and phone number. We call this “Order Information”.

In this Privacy Policy, “Personal Information” means both Device Information and Order Information.

Minors

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children.

How We Use Your Personal Information

We use Order Information mainly to fulfil any orders placed through plashed.shop, including processing payment details, arranging shipping, providing invoices and order confirmations, and communicating with you about your order. We also use Order Information to:

• Communicate with you
• Screen orders for potential risk or fraud
• Provide you with information or advertising about our products in line with your preferences

We use Device Information to help us screen for potential risk and fraud (in particular your IP address) and to improve and optimise our website, for example by generating analytics about how customers browse and interact with plashed.shop and to assess the performance of our marketing and advertising.

Sharing Your Personal Information

We share your Personal Information with third‑party service providers who help us use your Personal Information as described above, such as payment processors, analytics providers, and couriers. These partners are allowed to use your Personal Information only to perform services for us.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests for information, or to protect our rights.

Your Rights

Depending on where you live, you may have the right to access, correct, update, or delete the Personal Information we hold about you. You may also have the right to object to or restrict certain processing and to request data portability. If you would like to exercise any of these rights, please contact us using the details at the end of this policy.

GDPR Compliance

For customers in the United Kingdom and European Economic Area, we process Personal Information in line with the UK GDPR and EU GDPR. The lawful bases we rely on include: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (such as improving our services and preventing fraud).

CCPA/CPRA Compliance

For customers in California, you may have additional rights regarding your personal information under the CCPA/CPRA, including the right to know, delete, and, where applicable, opt out of certain data uses. If you wish to exercise these rights, please contact us using the information below.

Do Not Track

We do not change our data collection and usage practices when we see a Do Not Track signal from your browser.

Data Retention

We keep your Order Information for our records for as long as necessary for the purposes described in this policy, unless and until you ask us to delete it or we are required by law to keep it for longer.

Security

We use appropriate technical and organisational measures to protect your Personal Information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “last updated” date. Your continued use of plashed.shop after any changes indicates that you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or wish to make a complaint, please contact us:

Store Name: Plashed
Business Address: 25 Crescent View, Alwoodley, Leeds, West Yorkshire, LS17 7, United Kingdom
Phone: +44 7718 986000
Email: support@plashed.shop

If you are not satisfied with our response regarding your personal data, you may also have the right to lodge a complaint with your local data protection authority.